讲座题目： Helping others to enter new markets: How intermediaries enable resource constrained firms to absorb knowledge
Dr. Kristijan Mirkovski is a lecturer of Information Systems at the School of Information Management in the Victoria University of Wellington. He received his PhD in Information Systems from the City University of Hong Kong. His research interests include ICT adoption and use, supply chain management, entrepreneurial and open innovation, social media, social commerce, alternative genres for conveying scholarly knowledge, and information security. His research has been accepted by peer reviewed journals such as Supply Chain Management: An International Journal, Electronic Commerce Research, Information Technology and People, Information Systems Frontiers, IT Professional, and Supply Chain Quarterly. He has presented his research at various national and international conferences, such as the International Conference on Information Systems, the Annual Meeting of the Academy of Management, the Americas Conference on Information Systems, the Pacific Asia Conference of Information Systems, and the Hawaii International Conference on System Sciences.
Many firms face resource and capability constraints, which inhibit both their innovation and entrepreneurship activities. One way for these firms to overcome these constraints is to leverage external actors, such as intermediaries, who complement firms’ resources and capabilities. In this study, we examine two small firms from the Macedonian wine industry that have identified opportunities in international markets but lack the internal resources and capabilities to exploit them. Drawing upon literature on absorptive capacity and resource orchestration, we identify seven mechanisms—need articulating, social embedding, linking, governing, clarifying, renegotiating, and mediating—through which external actors complement resource and capability portfolios of resource- and capability-restrained firms. We find that by leveraging intermediaries, which orchestrate knowledge absorption across boundaries, firms are able to complement their resources and capabilities externally to successfully exploit the identified opportunities. Our study contributes to the absorptive capacity, resource orchestration, and internationalization literatures by shedding light on how resource- and capability-constrained firms can externally complement their ACAP.